Last Updated: February 18, 2026
BancWall (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Service.
a. Information You Provide Directly
Email address
Wallet setup data
Support communications
We do not collect or store private keys or your Secret Recovery Phrase.
b. Automatically Collected Information
Device information (OS, browser, device model)
Usage and analytics data
IP address
Cookies and tracking technologies
We use your information to:
Provide and maintain the Service
Respond to customer support inquiries
Improve product features and performance
Send updates, newsletters, or promotional materials (with your consent)
We may share information with:
Service providers who assist in delivering features (e.g., analytics, cloud hosting)
Law enforcement when required by law or to protect our rights
We will never sell your personal data to third parties.
We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure — we cannot guarantee absolute protection.
We use cookies and similar technologies to:
Improve user experience
Understand usage patterns
Enable essential site functionality
You can control cookie preferences through your browser settings.
Our Service may contain links to external sites not owned by BancWall. We are not responsible for their content or privacy practices.
The Service is not directed to persons under 18. We do not knowingly collect personal data from minors.
If you access our Service from outside the jurisdiction where we operate, your information may be transferred to and processed in countries with different data protection laws.
Depending on your location, you may have rights such as:
Accessing your data
Correcting inaccuracies
Deleting your information
Contact us to exercise these rights.
We may update our Privacy Policy. We will notify users of significant changes via the Service or email.
For questions about our Privacy Policy, contact:
support@bancwall.com
